Privacy Policy

At Aussie Fence & Gate Solutions, protecting your privacy and personal information is a priority. We are committed to handling your data responsibly and transparently when you use our online platform and services related to residential and commercial fencing, gate fabrication, and maintenance.

Information We Collect

We collect information you provide directly when you contact us, request a quote, or engage our services. This information may include:

• Your name, postal address, and contact details.
• Details about your property or fencing requirements.
• Payment and billing information when applicable.

Additionally, our website may automatically collect technical data such as IP addresses, browser type, and usage information to enhance your experience and maintain the security of our site.

How We Use Your Information

Your personal information is used solely for the purpose of providing and improving our fencing and gate services, including:

• Communicating with you about service inquiries, quotes, and bookings.
• Processing payments and managing accounts.
• Complying with legal obligations and protecting against fraudulent activity.

Legal Basis for Processing

We process your data based on your consent, the necessity to perform contracts, and compliance with legal obligations, consistent with the Australian Privacy Principles and GDPR requirements where applicable.

Data Sharing and Disclosure

Your information will not be sold or rented to third parties. We may share your data with trusted service providers who assist us in delivering our services, such as payment processors or subcontractors, under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or destruction.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. You may also object to or restrict certain processing activities, and request data portability where applicable.

To exercise these rights or make any privacy-related inquiries, you can contact us at our physical address:

Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined or meet legal obligations, after which point it is securely disposed of or anonymized.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve usability and analyze traffic. You can manage cookie preferences through your browser settings, although this may affect some features of our platform.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically to stay informed.

Contact Information

If you have questions or concerns regarding our privacy practices, please write to us at the physical address above.